It is important for One-Stop Career Centers to provide universally accessible, welcoming, and customer-friendly environments for the delivery of employment services.  Not only must buildings, services, programs, and activities be accessible (programmatically and physically), but One-Stop Career Center and partner staff need to be trained on disability and employment issues to build system capacity to better serve customers with disabilities, and other challenges to employment.

This section provides resources to help educate and train:  One-Stop Career Center and partner staff on working with job seekers with disabilities; and community-based agencies/organizations on working with job seekers with disabilities and the One-Stop Career Center system.