Iowa Workforce Development: Integration Policies Handbook

Posted by Alexandra Kielty - On April 29, 2014 (EST)

Iowa Workforce Development (IWD) began planning for a more integrated service delivery approach in August 2008 with plans to move from a more siloed, self-service Job Center approach. The primary goals included: 1) Coordinating the workforce delivery system in a more efficient, cost-effective manner while improving services for customers; 2) co-location and integration of all workforce and job training programs; and 3) improving the effectiveness of the regional workforce system.

IWD developed a new service delivery model. Such a model focused on quality integrated services to customers, as opposed to operating from program of funding silos. Under this model, all local offices are integrated into functional units and are not separated by program of funding stream. The goal of Iowa Integration has been: All workers need to know their skills, have an opportunity to grow their skills, and get the best job possible with their skills. Extensive information is detailed in the IWD Guide “Iowa Work; Integration Policies Handbook” which is available in PDF format by clicking on Download. For more information on the IWD approach, please contact: Doug Keast, Program Coordinator Iowa Workforce Development 515-242-0408 /

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Modified On : April 29, 2014
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