DOL's Integrated Service Delivery Toolkit

Posted by Alexandra Kielty - On January 05, 2016 (EST)

The U.S. Department of Labor (DOL) has developed the Integrated Service Delivery Toolkit in December 2016 examines the challenge of better integrated service delivery, and offers tools and resources for system leaders to utilize within their own improvement efforts. The toolkit looks at three main ways that states can look at integrated service delivery: Policies that support integrated service delivery, Program changes to enhance integrated service delivery, and Information Technology (IT) solutions that enhance integrated service delivery. The toolkit offers strategies across these three areas that promote integration and promising practices are highlighted that illustrate those successful strategies.

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Modified On : January 05, 2016
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